| 135 Haldon Street, Lakemba NSW 2190

NDIS information in normal words

Guidance Framework

NDIS concepts explained

Follow our timeline roadmap explaining NDIS criteria, registered provider details, rights, and intake guidelines.

01
Funding Criteria

Reasonable and necessary supports

NDIS supports usually need to connect to disability-related needs and plan goals, represent value for money, be effective and consider what families, community and mainstream services usually provide.

Read official NDIS supports guidance
02
Provider Status

Registered provider status

AmizaCare is a registered NDIS provider: Amiza Care Pty Ltd, NDIS Registration ID 4-LASJWQJ. Registered providers must meet NDIS practice standards, worker screening and conduct obligations.

Registration Code 4-LASJWQJ
03
Support Options

Disability support outside NDIS-funded plans

AmizaCare can also discuss disability support enquiries that are not being paid through an NDIS plan. Costs, funding source, service fit and responsibilities are confirmed before support starts.

Ask about support options
04
User Rights

Choice and control

Participants should have a say in the supports they receive, who provides them, how information is shared and who is involved in conversations, unless a legal decision-maker is involved.

Read Safety & Quality
05
Intake Framework

Goals and referrals

A good referral includes the participant goal, suburb, plan type, requested support, risks, communication preferences, preferred times and any consent arrangements.

Make a referral
Intake & Fit

Plan management types

AmizaCare accepts self-managed, plan-managed and NDIA-managed participants. The plan type changes how invoices, claims and provider choice usually work.

Self-managed

The participant or nominee manages invoices and claims. Provider choice can be broader, but records and payments still need to be managed carefully.

Plan-managed

A plan manager pays invoices from the participant plan and helps track budgets. AmizaCare can send invoices to the plan manager where agreed.

NDIA-managed

NDIA-managed participants generally use registered providers for relevant supports. AmizaCare can discuss service fit and claiming arrangements.

Service Framework

Service agreements keep expectations clear

A service agreement should describe the supports, responsibilities, pricing approach, cancellation arrangements, communication, complaints and how changes will be handled.

  • 01 Supports should connect to plan goals and the participant's preferences.
  • 02 Pricing should reference current NDIS Pricing Arrangements and Price Limits where applicable.
  • 03 Short-notice cancellations are handled according to current NDIS Pricing Arrangements and the participant service agreement.
  • 04 A minimum booking length may apply and will be confirmed before support starts.

Have a plan and want to check fit?

Send the support request, suburb, plan type and goals. We aim to respond within 1-2 business days.

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